Assuming for the moment that the hard drive in question hasn’t failed completely and is not part of a RAID array, chances are our dock should be able to help access data off the drive. There are many factors that can cause data to be inaccessible. With that being said there are always scenarios where this may not be true. If you’re able to remove the drive from the computer to insert into our dock, you’re on your way to accessing the data. Our hard drive docking stations are quite useful for recovering data from a desktop or laptop computer because they support both 2.5" and 3.5" SATA hard disk drives (HDD) and solid state drives (SSD). If you are trying to set up a new blank hard drive and are encountering issues, please see this post here. The most important thing to keep in mind is that data recovery is often best left to trained technicians and anything you do to recover data on your own could make recovering the data impossible, even for a data recovery specialist. They also apply to hard disks that are installed inside your computer and potentially other docking stations/enclosures/adapters. The following steps apply to our USBC-SATA-V, USB3-SATA-UASP1, USB3-SATA-U3, and our entire Plugable Storage System lineup.
Because one of the most common reasons for buying a Plugable hard drive docking station is to recover data off of a SATA hard drive from another computer or external hard drive enclosure we wanted to talk about some issues our customers frequently experience.
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